Can You Use WhatsApp Business on Multiple Devices? Read on as we give our essential guide on why you must use WhatsApp Business to improve customer service. If not then, then you should consider this powerful tool. But is your organization using it to its fullest? While primarily used for personal communication, many companies are realizing how useful it can be as a business tool.

If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.The messaging platform WhatsApp now has over two billion users worldwide. Note: once you restore chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

During verification, select the “Call me” option to receive the code over a phone call.

LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number.

BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate when you're away or Greeting message to send your customers an introductory message when they first message you.

BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information - like your website, location, or contact information.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes: If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers. WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

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